thank you

Are you saying thank you enough?

I recently sent a note of thanks to a woman who was instrumental to the success of an event I attended. She spends a lot of time behind the scenes making sure that people have a wonderful experience. I noticed and shared with her how much I appreciated what she did. Her response was lovely—and surprising. Based on what she said, it doesn’t appear she hears thank you for all of the good work she does.

A sincere thank you with the specifics of what you appreciate can go a long way. It can make a person’s day, week or month. How can you thank someone today?

Posted in Customers, Leadership.

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