I was walking down the street in Southeast Portland as a mail carrier walked by with his bag of mail. He walked down the block, going up and down the stairs to drop mail through the mail slot in each house. Years ago, I lived in Houston and the mail was delivered the same way. In both of these cases, the homes are 80 or so years old and don’t have mailboxes. My current home was part of a development. The mail is delivered in one location for the entire neighborhood, a much more efficient method of delivery for the postal service. At a time where costs are rising, volume of mail is declining, delivery points are increasing and the postal service struggles its budget, the inefficiencies in mail delivery are strikingly obvious when you see them. And, the inefficiencies are not addressed. Do you have any inefficiencies in your business? What is holding you back from addressing them?