unintended consequences

The High Cost of New Requirements

The tree trimmers were recently cutting trees away from power lines. It seems that municipal code requires trees to be planted along roadways. And that means planting trees under power lines that need to be trimmed by the utility on a regular basis. A requirement that creates an ongoing downstream problem that has no resolution under current conditions.

These sorts of problems are found in business too. A requirement is established to address one issue. But, in a different department that requirement causes additional work that will continue indefinitely until the original requirement is changed. And oftentimes, the people dealing with the unintended consequence just keep doing the work and don’t question the new requirement. Which adds more cost and work.

Posted in Leadership, Strategy.