The company was growing rapidly. Desks were tucked into every nook and cranny of the crowded office to accommodate the people recently hired. The days were long and people hardly had time to eat. So as we spoke, I was surprised to hear about the person who wasn’t carrying his load. It wasn’t clear why, but he wasn’t. So, he was transferred to the front to greet visitors, at the same pay. There he could relax, surf the net and greet the periodic visitor. People noticed. They noticed the consequence for not doing work was getting an easier job at the same pay. They also noticed they got more work. That is how you lose your top talent and keep your underperformers.
Posted in Leadership.