are you establishing trust

Where do you land on the BS detector?

Recently, I stumbled into a spot on a website that said “we value your privacy,” then only allowed you to opt out by email if you lived in California. The option was not available to everyone else. That would be following the law in California, not valuing privacy.

People have a good sense of sniffing out whether what leaders or companies say is true or if they are repeating a narrative. Building trust and credibility requires consistently being straightforward and honest.  Where are you landing the BS detector?

 

Posted in Leadership, Strategy.