A service provider recently sent an email outlining some upcoming changes. And with gusto, they signed off by stating that I’d love the changes. The move was clearly for cost savings. And would require more work on my end every month. I don’t love it.
That’s the thing with driving change. For it to stick, everyone has to be better off. And they have to know how they will be better off to get excited about it. So, as you think about your change initiatives, take time to get people involved to see how they will be impacted. You’ll be glad you did!