details matter

Getting the details right

The people who designed my house really paid attention to the details. Arches appear throughout the house to divide spaces. They also appear on the doors and above the tv/fireplace. Elements repeat through sinks, faucets, trim and molding, and kitchen cabinets. Same with color schemes and tiles. The attention to detail makes the house feel cohesive.

While people don’t always know why, they notice when details are in place or when they are missing. They feel something is off or that they are getting a complete package. Details matter. They elevate the experience and create an environment where people want to be or create products people want to have.

Posted in Customers, Leadership, Strategy.