you said what?

How well are you framing your questions and asks?

“Where are you?” he asked as we started our first meeting over Zoom. I’ve been asked that a lot and it is usually about where I am in my house. So I answered “my dining room.” And that’s not at all what he meant. He wanted to know where in the country I was.

It’s so easy to misinterpret what someone is saying because of the lens we wear. And that’s the challenge in leadership. Being clear and giving context to questions or asks makes all the difference in getting the response or output we are looking for. How well are you framing your questions and asks?

Posted in Change Management, Customers, Leadership.

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