She greeted me with a huge smile. It was my first time to the wildlife refuge. And as I shared that with her while walking up the sidewalk, she got up from the window and came outside with a map. She showed me all the highlights, how to get the most out of the visit and even some tips on binoculars. Then she shared why she loved it so much. The volunteering, the community, the people, learning about the birds. All of it.
When people have a passion for their job, it shows. It lifts up the entire experience for customers and employees. And because of their passion, the work product is typically much better. It’s worth considering passion when hiring.