stuck in the middle

Stuck in the Middle

Socks shouldn’t be so hard. But for some reason they are. I guess it is because the sock company decided to have four sizes to fit every size for men and women. And I fall right smack in the middle of two different sizes. One is too small, the other is too big. It didn’t used to be that way. They used to fit perfectly. But now, I’m stuck in the middle with something that doesn’t really work anymore.

And that sort of situation happens all the time in business. The product maybe used to work, but doesn’t anymore. Or, it never really did and people are making due. But there’s some aspect that even with the current issues keeps them there. Until they leave. And that’s the challenge for companies. To find out what isn’t working to get any gaps or deficiencies closed.

Posted in Customers, Leadership, Strategy.