do you have the infrastructure in place for growth?

Do you have the infrastructure in place for growth?

Somehow they just know. Every year, I grow tomatoes. And somehow the plants know early in the season what the size of the harvest will be. Temperature, light exposure, precipitation. Nature signals the plant telling it what will come. The bigger the harvest, the bigger the stem to support what will come. The plant grows the infrastructure it needs to support what it will produce. And it is usually spot on.

Business isn’t always as intuitive as nature. Leaders don’t always know how fast to build out the infrastructure of an organization such that it is in place as the business grows and fills in. Sometimes the signals are there, other times they aren’t. The trick is to watch for them and build out the infrastructure to support growth.

when interests are in conflict

When interests are in conflict

The battle raged for weeks. The people riding bikes liked long, straight, downhill trails. But those steep, straight trails lead to erosion when it gets rainy. So, the trail keepers created switchbacks years ago, planting over the trail they eliminated. This year, the bikes rode through those plantings and started re-establishing trails. The trail keepers moved logs to block the trails, which were promptly moved by the bikers. After several back and forths, the logs were tossed down the hill. Then piles of thick branches appeared and have been there for a few weeks, signaling the end of the battle.

The battle over the trail design was a classic battle of interest. Bikers wanted straight paths to ride down quickly. Trail keepers want to keep the trails from eroding. These sorts of battles happen all the time in business. People have different interests, and often times come from a place of good intentions. The trick is understanding what is driving the interest and finding common ground.

two deer, two strategies

A lesson from deer on business strategy

The crackle of movement through the woods caught our attention. Moments later, a deer came leaping down the hill, across the trail and disappeared into the trees and brush on the other side. It didn’t stopped, it just proceeded full speed ahead. Behind it was another deer that stopped in the brush to observe the two people and dog looking at it from the trail. We stared at each other for a few moments until the deer decided it could proceed leaping down the hill, across the trail and disappear on the other side. Two deer, two approaches.

There are all sorts of business models that are more or less effective depending upon the environment. Like the deer, full speed ahead without worrying about risk can be highly effective. Other times, observing risk before proceeding makes sense. And sometimes either one will work. Figuring out which makes sense and when is important to long term survival.

explosive growth

Explosive Growth

For months, the forest was dormant. The evergreen trees were green, but everything else that has leaves seasonally were bare. No ferns, no small plants that line the floor. Just the look of winter. Then all of a sudden, the temperature went from lows in the 30’s and highs in the 50’s to 90 degree highs with lows in the high 50’s. And the forest exploded. What was bare filled in within a two week timeframe. The conditions were present for explosive growth and that’s what happened.

The same conditions can happen in business too. Things chug along at with a regular, predictable pace. Then something changes, creating an environment for explosive growth. The trick is watching closely enough to know when that change is about to occur and position for it.

are old rules being updated to reflect new conditions?

Pictures, Tom Hanks and Marketing

Tom Hanks was in town last week to give a talk about his new novel. As he walked out onto the stage, people clapped and got their phones out to take a picture. The security staff and ushers swarmed the aisles telling people not to take photos. The commotion lasted about 5 minutes before everything settled down and the program got underway.

Why no pictures? It was just a curtain, two chairs, a table with the book displayed, Tom Hanks and the person discussing the book with him. The point of doing book talks is to generate a buzz and get more people to buy the book. And social media is a great way for people to share a picture and get the word out. The old rules seem to be at odds with the new way of marketing.

There’s probably some explanation for why this tradition is still in place. But sometimes old rules stick around because no-one challenges them and updates them for the current environment. And that leads to suboptimal performance.

life cycles

Life Cycles

Over the last few weeks, the Pacific Northwest trillium has been in bloom. The flower starts out white, then turns light pink and eventually a dark pink before it reaches the end of its life cycle.  The color is the indicator of which stage it is in.

Products and services have life cycles too. And it takes a little more work to tell if it is early stage, mature or in decline. But a quick survey of the market will give a directional indication. That’s the step that gets overlooked. Knowing where you are in the life cycle to inform what to do next.

what is impeding your growth

What’s impeding your growth?

There’s an ornamental bush in a planter box in front of my house. I’ve wanted it to grow to a certain height, but it just hasn’t grown. And that has stumped me. Then a few weeks ago, I realized, my landscaping crew has been trimming the bush. They thought they were helping, but really they were impeding the growth I was looking for.

In business, well intentioned people get in the way of growth all the time. They think their job is to constrain it from happening.  That’s when it is important for leaders to make sure people understand growth goals and align the organization to support rather than impede it.

showing up

Showing Up

There’s a teenage boy who shows up at the park every day that it isn’t raining to practice basketball. Sometimes he is by himself, other times he is accompanied by other teenage boys. Dribbling, shooting, trying new things. He shows up and practices. That’s how skill and passion are built. By showing up and doing the work that is necessary to get good at the game.

The power of an image

The Power of an Image

The other day, I was flipping through The Wall Street Journal. I read many periodicals online, but I like the WSJ in print because of the design and layout.  So when I saw the full page image and message from the editor about the wrongfully detained journalist Evan Gershkovich, I paused. The power of the full page message did what it was designed to do—stop me in my tracks. It made me think about the gravity of the situation. Images and messages can be powerful to convey a point if executed well. It’s worth taking time to notice when they do.

when the extraordinary becomes ordinary

When the Extraordinary becomes Ordinary

I was in Washington DC last week and was able to see the cherry blossoms at their peak. Stunning! All of the hotels in the area were booked with people coming to see the blossoms. And yet, for the people living there, many have seen the sight for so many years, it is no longer a big deal. The extraordinary that people travel to see has become ordinary.

It’s part of human nature that people adapt to their surroundings. And as leaders, when we are in the middle of something special, it is our responsibility to remind people that what is going on is extraordinary and not to lose sight of it. Otherwise, over time, the thing that attracts people will get lost and become ordinary.