do you know what is going on when you are not around?

The importance of people in the background

As I rounded the corner of the trail, a coyote pup was standing at the railing of a horse farm. We stood there staring at each other for a few minutes and I wondered where its mom was. She never appeared, but surely she was there watching over her pup.

In business, we have lots of things that are out of sight, but keep us safe and focused. There are people who keep systems secure through cybersecurity. Or keep buildings clean and maintained. Or those that keep the roads safe and in working order. And people who make sure others get paid. And many others who are in the background, watching to make sure everything stays on track.

Posted in Customers, Leadership, Strategy.