are you measuring the right things

Are you looking at the wrong metrics?

A few months ago, my iPhone started showing a weekly screen time report. It pops up every weekend and shows how many minutes were spent on various apps. It was a wild swing that got me to look at the report. I turned on gps and a podcast for my journey. For a one hour trip, I racked up 2 hours of screen time (1 hour for each app).

That experience got me thinking about how misleading metrics can be. The point of this particular one is to get you to spend less time on the apps. But the duplicative nature of counting screen time and the inclusion of things like the gps app make the metrics misleading. So, I end up ignoring the report.

How often do you find you are ignoring metrics in your business? Metrics that aren’t measuring things the right way? If you find things are not working well with your metrics, fix them. Don’t ignore them. When you get it right, your metrics will give you insight into your business.

you are not as good as you think at multi-tasking

You are not as good at multi-tasking as you thought

The studies are clear. Multi-tasking is not effective. It reduces productivity dramatically. And yet, many do it regularly and think they are good at it. But they aren’t. Booking travel on the wrong day, not hearing something important, and making errors are just a few symptoms of multi-tasking.

Want to be more effective in 2019? Try eliminating multi-tasking. Focus on the task in front of you and get it done. If you pay attention to what you missed while multi-tasking vs what you got done while not, you’ll realize the difference not multi-tasking makes.

Are you accurately measuring performance?

Do you have an accurate view of your performance?

I regularly talk to people before classes start at the gym. People share new classes they are taking or like, upcoming special offerings, and trends in apparel or conditioning.

Every now and then, someone will remark that they don’t get much of a workout in particular classes. Sometimes I agree, the class isn’t that tough. Other times, I’m surprised as most people thing the class is really hard. And that’s when I notice the people making the comments are hardly moving. They aren’t actually performing at the same level as the rest of the class.

The same thing happens in business. That’s why getting an accurate read of performance is critical to long term success. High-performing companies and individuals have dialed in the right metrics to judge their performance. How are you getting an accurate view of performance in your company?

 

Are you taking time to celebrate?

Are you taking time to celebrate?

Today is the last day of 2018. Wow, time went by fast!

I’ve found in busy times like these, taking a moment to reflect on all that you and your team have accomplished can go by the wayside. But it is very important to celebrate success, especially for the team.

So, before you roll into 2019, take a few minutes to write down all of your accomplishments and thank those who made them happen. And for the big things, make sure you celebrate them!

Lessons from the wright brothers

Lessons from the Wright Brothers

On December 17, 1903, the Wright Brothers made the first controlled, powered flight by a fixed wing aircraft. While they weren’t the first to come up with the idea of aircraft, they were the first to develop the control system that made fixed wing flight possible.

People at the time didn’t think flight was possible. How could you possibly put people in a tube with wings and get them off the ground? Only birds were capable of flight.

Today, flying is a given. We need to get across the country or around the world, so we buy a ticket. We don’t even think that just over a century ago, flight was not possible.

It took those two brothers who didn’t have high school diplomas to figure out how to make the impossible possible. It is pretty amazing. And a good lesson that the impossible is possible.

idea generators vs implementers

Idea generators vs implementers

I love getting together with people that are different from me – culturally, politically, stylistically, etc.  It helps me round my own thoughts, positions and approaches.  The conversation that I’ve had frequently with a number of different folks is how to balance idea generation and implementation. The trick is to have people who respect each other and seek to understand why things will work or not. When you get the right combination, you get many actionable ideas that get implemented quickly. How do you balance idea generators and implementers?

Does yes mean yes?

When Yes Doesn’t Mean Yes

Have you ever walked away from a meeting and thought everyone was in agreement? They said yes. Or so you thought. At some point you realize that yes didn’t mean yes. Sometimes it means: I heard you. Sometimes it means: I’m interested, but I’m not committing right now. Sometimes it means: I’ll wait to see if it gets traction before I jump in. Sometimes it means: I’m just saying yes to move the conversation forward, but I really mean no.

The only way to make sure yes really means yes is to agree to what actions will happen by when, and who is responsible for each action.  People may still reverse their decision, but the probability is lower.

What else are you doing to make sure yes means yes?

what is the soundtrack in your mind?

The Soundtrack in Your Mind

I was in the post office to drop off a few packages. A woman walked in, speaking the thoughts streaming through her head. And it was really negative. It made me wonder how many people have a positive soundtrack playing in their head. Do you have a positive soundtrack? If not, why not change your soundtrack today?

Where are you setting the bar?

Where do you set the bar?

Having a new leader or someone filling in for a short period of time can be illuminating, especially when the group is there voluntarily. People are there by choice and if they are high performing, will only stay if the bar is set high. They want to be challenged and pushed. If they aren’t, they will leave. When they do, the group left will reflect where the bar was set. Are you setting your bar high enough?

hearing vs understanding

Hearing vs. Understanding—A Major Point of Frustration and Conflict in Business

It is a common point of contention in business. One party shares their expectations about how business is conducted. Could be an owner, a lender, a partner, or a customer. The conversation seems like it went well. But then, things don’t go well and frustration increases because it seems the person didn’t hear what was being said.

The problem isn’t that the person didn’t hear. It is usually that they don’t understand what the other meant. They don’t have the same point of reference, so they think things are going well and don’t understand why there is an issue.

The trick is to create a picture that both parties clearly understand to discuss expectations.  Don’t assume the point of reference is the same.

Are you actively working to ensure understanding in your agreements? What else can you do to make sure you are on the same page?

Check out my new book, Leading the High-Performing Company. You’ll find more tips about how to lead your organization to new heights.